New Earth Atlantis is committed to protecting your privacy. This Privacy Policy explains what personal information we collect, how we use it, and how we protect it when you use this website or book a session.
By using this website or booking a session, you agree to the collection and use of information in accordance with this policy. New Earth Atlantis operates from New Zealand and complies with New Zealand Privacy Act 2020. Where applicable, we also respect the principles of the General Data Protection Regulation (GDPR) for clients based in the United Kingdom and European Union.
We collect only the information necessary to provide our services. This may include:
- Your name, email address and phone number when you book a session or make an enquiry
- Payment information processed securely through Stripe — New Earth Atlantis does not store your card details directly
- The nature of what you share during a session — held in strict confidence and never recorded or stored without your explicit consent
- Basic usage data collected automatically when you visit this website, such as browser type and pages viewed, through standard web hosting analytics
Your information is used solely to:
- Confirm and manage your booking
- Process your payment securely via Stripe
- Contact you regarding your session or any changes to it
- Respond to any enquiries you send directly
New Earth Atlantis will never sell, share or disclose your personal information to any third party for marketing purposes. Your information is never used for advertising or passed to any outside organisation.
Everything shared within a session is treated with absolute confidentiality. No session content is recorded or stored, and it is never shared or disclosed to any third party, except where required by law.
New Earth Atlantis uses the following trusted third party services to operate:
- Acuity Scheduling — for booking management. Your name, email, phone number and appointment details are stored securely within Acuity. View Acuity's privacy policy at acuityscheduling.com
- Stripe — for secure payment processing. Card and payment data is handled entirely by Stripe and is never accessible to New Earth Atlantis. View Stripe's privacy policy at stripe.com
- Google Meet and Google Calendar — for video call sessions. A private meeting link is created for each booking, and your name and appointment details are kept in the New Earth Atlantis Google Calendar. View Google's privacy policy at policies.google.com
- WhatsApp — for phone sessions, if you choose this option. Your phone number is used only to call you for your session. View WhatsApp's privacy policy at whatsapp.com
These services have their own privacy policies and New Earth Atlantis is not responsible for their data practices beyond our use of their platforms.
This website may use basic cookies to improve your browsing experience. Cookies are small files stored on your device that help the website function correctly. No personally identifiable information is stored in cookies on this website.
You can choose to disable cookies through your browser settings at any time. Disabling cookies will not affect your ability to book a session.
You have the right to:
- Request access to any personal information New Earth Atlantis holds about you
- Request correction of any inaccurate information
- Request deletion of your personal information
- Withdraw consent for us to hold your information at any time
To exercise any of these rights, please contact us at newearthatlantis@gmail.com and we will respond within a reasonable timeframe.
New Earth Atlantis takes the security of your personal information seriously. We use trusted third party platforms with industry standard security practices. No method of transmission over the internet is 100% secure, however we take all reasonable steps to protect your information.
New Earth Atlantis reserves the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Your continued use of this website following any changes constitutes your acceptance of the updated policy.
If you have any questions about this Privacy Policy please contact us at newearthatlantis@gmail.com